FlyerTalk Forums - View Single Post - [PREM FARE GONE] UA: NCL-EWR 600 DKK (mistaken fare) DOT ruled; see wiki for link
Old Feb 11, 2015, 3:28 pm
  #1541  
bthotugigem05
 
Join Date: Jul 2011
Location: DFW
Programs: AA EXP, mid-tier with pretty much everyone else
Posts: 873
The conversations at United are twofold:

1. In the ear of DoT trying to figure out if they can get out of honoring these and

2. Legal looking over the liability clause of the contract UA has with whatever exchange rate provider they use (that apparently the IATA uses). If they can go after this 3rd party to make them whole, they'll honor the heck out of them as a "goodwill gesture" and get the exchange rate provider to make up the difference.
bthotugigem05 is offline