Originally Posted by
roadwarrior84
Uh-huh. We are definitely the minority here. The vast majority of people don't even know the different types of planes, let alone what plane they will be flying up until they step a foot on it.
The majority of people are not road warriors. Talk with any international lawyer/banker/high-up corporate exec, especially those who often frequent the same region, and there's a 90% chance that they will have a personal list of airlines and planes (configurations) to avoid.
The majority of people generate losses to an airline. It's this business crowd that makes money for the airline. And they know and care. And talk to each other about this.