I have been using DC Elite since October 2014. I have not used customer service so i cannot comment on their competence. I would like to have a guest priviledge for an additional person for Lounge access.
My daughter is 13 so i cannot add her as au. I would like to be able to bring her to airport lounge for free.
I believe that for $300 fee i should be able to bring my child to a Lounge.