I was staying at an SPG property for two days with no water (they said the main had burst) and no heat (didn't seem to work in my room without making a really loud rattling noise and burning smell).

I was in meetings all day and didn't have time to move hotels or rooms so I just sucked it up and gave myself a sponge bath with the bottled water (no joke) and huddled under the covers.

I emailed them a complaint, but haven't heard back. What compensation are they likely to offer? What can I get?