FlyerTalk Forums - View Single Post - Whats the point of digital check-in?
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Old Feb 8, 2015 | 9:17 pm
  #35  
akp
10 Years on Site
 
Join Date: Jun 2011
Location: Flyover Territory
Programs: Hilton Diamond
Posts: 688
I recently did an online check in at a hotel where I was hoping for an upgrade as a Diamond. I called the hotel immediately after online check-in and asked if I'd just prevented myself from getting an upgrade, and the CSR said "Yes, once you've checked in online, no upgrade will be given."

I asked if she could remove my online check-in and asked whether an upgrade was available, and she was able to do give me one.
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