Originally Posted by
PointWeasel
While that was a nice gesture, it shows to me that they have issues with communication for their basic Elite members on the website.

Rules have become so complex that most of us here know them better than AC employees or agents...
How wise is it to have such a complex system?
Of course the "clever" extra unnecessary complexity layer, Tango/flex/Lat... does not help much either.
"Keep things simple, stupid."
But then there is the cultural French say, "why keep things simple if you can make them complicated?"