Originally Posted by
deovrat
True that, actual flying counts for less these days than the process of booking the flight on AI website.

Can anyone confirm that transactions through their city booking offices can also accrue 20 miles/INR 100 rate?
Online, Citi Office, Airport Counter, IVR on Call- as long as it's directly charged by AI and not their GSA or a representative office.
I recently used it in DXB to modify my booking and the chargeslip was issued by the GSA. Hence, no bonus.