FlyerTalk Forums - View Single Post - Do you guys know how lucky we are to have something as good as the BA twitter for CS?
Old Feb 6, 2015 | 8:29 pm
  #26  
HMPS
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Originally Posted by mikekelley
Sorry, when was customer service ever AMAZING? For most large companies, it has changed very little over the last two hundred years.
Actually it is better for the corporations, after all how much can you complain in 140 characters !
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