FlyerTalk Forums - View Single Post - Do you guys know how lucky we are to have something as good as the BA twitter for CS?
Thread: Do you guys know how lucky we are to have something as good as the BA twitter for CS?
View Single Post
Old Feb 6, 2015 | 3:09 pm
  #18  
ttama
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Nov 2012
Location: Cambridgeshire
Programs: SAS Gold, Royal Jordanian Gold, BA Silver, Radisson VIP, Marriott Silver, Pizza Express Gold ,
Posts: 1,661
Originally Posted by Tiger_lily
I have to say that my latest experience of the twitter team was very good. I had a question about seating policy when travelling with a 5 & 7 yr old in J (don't groan, they're good kids). After failing to deliver the response in 140 characters, they called me and spent a good deal of time assuaging my fears. I was really quite impressed that they took the time to even do that. Chapeau, and I was happy to publicly acknowledge it on twitter.
That's nice to hear. It's encouraged me to contact them again. I'm really very worried and maybe they can't detect that with written communication.
ttama is offline  
Reply