Originally Posted by
jimmyjackfunk
No. Suck up your losses and move on while you can.
Wrong.
OP if you are not able to go anywhere with Staples or GMC, dispute the charge on AMEX. At this point is more important you dont lose the $500 than keeping the $25 rebate. Simple math.
You never receive the merchandise you ordered, regardless the promotion. Hence a dispute is in order. Keep in mind you have a strict window on filing the dispute.