FlyerTalk Forums - View Single Post - Hertz charges me two rentals, started on the same day within the same hour.
Old Feb 5, 2015 | 1:04 pm
  #29  
Dave Noble
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Originally Posted by Diabo
Hertz erroneously charged $x, and as a result caused damage in excess of $x.

It doesn't matter who pocketed the credit card fees and exchange rate difference. All these costs are the direct result of Hertz' mistake, so Hertz should pay.

Making unauthorized transactions makes you liable for all the costs that result from your error. If that exceeds the amount you erroneously charged, tough luck, but that's the price you have to pay for your mistakes.
Except that it doesn't have to - if Hertz refunded what it was paid, it has met its obligation

It would be up to the Hong Kong card company to refund the fees it charged for the non-purchase but it has chosen not to
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