Originally Posted by
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Supposedly they are doing some "year start" stuff to their system. I seem to remember this happened in the years past. This whole thing is just so poorly handled and you wonder if they care about AvisFirst and its members.
This year, by virtue of UA's new deal with Hertz, I am both Avis First and Hertz Presidents's Circle. I left Hertz several years ago because of what I thought was appalling customer service. Now I have clean slate to pick between the two of them. So far, Hertz is winning. What is really sad is that I want Avis to win. But their ineptitude and incompentance and slowness (particularly on busses at DEN and LAX compared to Hertz) is telling me its time to go back to Hertz.