Originally Posted by
BLHD
Lets use the example in the OP...
EI DUB-LGW Arrives 25 minutes late, by the time Terminals have been changed, security recleared and the Gate reached, the flights closed... BA Gate Staff: "Sorry you've not made it ontime Mr barnstaple we note your on one ticket however the connection was below the legally accepted Connection Time and as such neither ourselves or Aer Lingus are liable to rebook you, you'll need to speak to your travel agent." Would you want to have to deal with that as the Customer?
No I wouldn't, which is why I wouldn't take such a connection. And they would be a very bad travel agent if they just booked this without explaining the consequences to the customer - which, unless I've gotten it wrong, the OP implies they did.
Take your suggestion where it's on two tickets. They arrive late, BA and Aer Lingus say it's not their responsibility to rebook you. How is this any different?
Originally Posted by
Magic01273
I don't think it is that difficult to understand. Generally I wouldn't trust a TA who flouted MCTs either. It can cause all sorts of issues and complications in the event things don't go to plan, leaving the passenger in the middle of a tussle around who to go to, in order to seek redress.
And you ignored the poster's last point which is perfectly valid and true in my experience. I have had BA return a number of bookings to my corporate TA in my time because MCT has not been observed, along with warnings that the tickets would be cancelled if not corrected or re-booked.
What issues?
Good point, though I didn't ignore it - I didn't register it initially. Though the fact it was specifically mentioned at the end implies it isn't the hassle referred to in the bit decrying how awful the TA is.