Originally Posted by
pattys
I understand airlines can't control the weather. I'm interested in airline that I can trust to be responsive when there is a weather delay. I don't want to find out that my flight has been delayed or canceled when I'm on my way to the airport. I also heard that some airlines are better than others when it comes to communication and re-protection. If there is a flight delay, I want to be notified sooner than later allowing me to make other arrangements for my meeting.
Probably not an option for your trip, but I was very impressed with how British Airways assisted me on the Sunday before winter storm Juno. I was flying in from Doha, and about midway through the flight the flight attendant approached me, and said my flight had been canceled, and I had been booked on a much earlier United Airlines flight. They had taken care of me without any effort on my part. Had I wanted to stay in London I was also protected on Thursdays flight on BA. It was a very positive experience overall as I was able to get home earlier and still make preparations to be snowed in for a couple days.