FlyerTalk Forums - View Single Post - Cancellations - Which Airlines Have the Best Service Recovery?
Old Feb 2, 2015 | 9:31 pm
  #9  
gonzalesflyer
 
Join Date: Apr 2012
Posts: 87
Cancellations and Service Recovery

As others have said other factors are more important than the choice of airline. For example book a direct routing not one with connections if you can - each connecting airport adds weather risk. If you have to connect, chose somewhere that's not prone to weather delays. Allow extra time and make a back-up plan.. If you're really keen to get there on time buy a flexible ticket, check the weather forecast a few days ahead and change your route or travel days if necessary.
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