Originally Posted by
scruffair
From Gold to nothing.
After 8 years of UA elite, switched flying to DL out of Chicago due to reliability and poor customer service treatment. I'm happy connecting via DL and knowing that my flights will get in ontime. Would rather have a layover and trust I'll get in at scheduled time than nonstop on UA and being anxious (and treated badly).
Since you fly out of ORD, why is AA not an option for you?
Edit: I see you're AA gold too. So you fly DL when you can't fly AA?