FlyerTalk Forums - View Single Post - Can't get through to US? Alternative numbers to call when call centers are jammed up
Old Feb 2, 2015 | 6:56 am
  #144  
CityFlyerNYC
 
Join Date: Sep 2002
Posts: 544
Is it possible to reach US Airways on the phone during a storm?

Yesterday my flight got cancelled on US Air. They auto-rebooked me on flights that would require a double connection.

What is the best way to reach US Airways? Is there any way to reach US Airways during a storm? Sat on hold for 2 hours on their reservations line never reached a person. I also called EXP line which called me back 1 hour 30 later. They tried to transfer me to the Chairman Preferred line but it was busy.

Ended up just buying tickets on a Delta non-stop. Thankfully the US Airways agent at the airport put in the refund request for me.
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