1. What is most important to you in a frequent flyer program (FFP)?
(e.g., upgrades, priority services, baggage allowance, good award redemption rates, better award access, lounge access)
Reply: good award redemption rates

2. How many miles do you usually fly each year? How many flights/sectors?
(e.g., <25000, 25000-50000, >50000 miles and <25, 25-50, >50 flights?)
Reply: 20000 miles and 2 flights (round trip)

3. What fare class do you usually buy?
(e.g., first, business, premium economy, economy)
Reply: economy

4. Are you able to choose your airlines and/or class of service? Do you travel for work and/or pleasure?
Reply: I am able to choose. I travel to visit my family.

5. Which routes do you fly most often
(e.g., U.S. domestic, transatlantic, intra-Asia)
Reply: transatlantic (Toronto - Tunis - Toronto)

6. What is your home airport?
(e.g., SFO, LHR, HKG)
Reply: YYZ

7. Do you have status in any FFP? What is it? How miles do you have banked in a FFP, if any?
(e.g., AA Executive Platinum, UA 1K, LAN Comodoro)
Reply: I don't

8. What are your preferred airlines, if any?
Reply: I haven't tried many airlines