Guess you missed where I posted that my company uses Concur and I misunderstood what they meant. Concur has nothing to do with setting policy to allow or prevent something from being booked. It just follows the travel policy the company implements. So I don't "feel his pain" about Concur preventing them from booking. If I need something that the travel policy does not allow and Concur makes sure to follow that travel policy, I call Balboa direct and take Concur out of the picture. Humans can do thing computers can not. Any front computer interface, not just Concur, would block it. Computers are actually quite stupid, they just do what they are told and their company told it not to allow Marriott. So the gripe is with the company and as I said, Concur has nothing to do with it.