Just called and got 25,000 miles deposited back on 2 one-ways in partner Biz to Europe for this May (70,000-57,500)x2. Also got some money back in the taxes, presumably because of Euro devaluation since I booked it. There is no availability anymore so she preserved the existing reservation and reissued.
Agent seemed confused why the miles would have gone down but because the computer showed the new price that's what she said it should be.
I looked back at the reward code from when I booked in October, and it was "BB53". Now it's re-deducted as "BB53T".
Last edited by villox; Feb 1, 2015 at 12:56 pm
Reason: figured out why I got taxes back.