Originally Posted by
MKEflyer95
Tried doing that online and it didn't work. However I did find in the Delta schedule that there's a 717 flight from ATL-MKE which is not that far from MSN in my opinion. And that departs about an hour earlier before my original flight. Will they allow me to change over to that particular flight for free? Considering that THEY changed my flights?
In their world, they changed the equipment and the carrier, not the flight; they are still transporting you from point to point. However, as
jrl767 points out, you can change your flight for free--with a human being on the phone. If you see another PBI-MSN itin you like, ask for it.
You don't mention how soon the flights are. There may be another schedule change between now and then, and you could wait for a better itin, but that's a two-edged sword. The nicer seats get taken, or you may be put back on mainline, but an Airbus

, and then you're out of luck.