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Incorrect Response from a Marco Polo agent
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Jan 31, 2015 | 11:33 am
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percysmith
Ambassador, Hong Kong and Macau
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This one's another classic...
Quote:
Originally Posted by
netcat
Last afternoon, already called the CS hotline again, another CS agent, [] took my complaint.
Once again, she mentioned all tax+fuel calculated by system, they could not check the breakdown (YR+HK+FI+DQ+XU).
Funny thing is, she told HKG Airport Tax Changes Everyday
. She never knows the fuel (YR) is published and ruled by Hong Kong Civil Aviation Department.
http://www.cad.gov.hk/english/fuel_surcharge.htm
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