FlyerTalk Forums - View Single Post - Incorrect Response from a Marco Polo agent
Old Jan 31, 2015 | 11:33 am
  #29  
percysmith
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This one's another classic...

Originally Posted by netcat
Last afternoon, already called the CS hotline again, another CS agent, [] took my complaint.

Once again, she mentioned all tax+fuel calculated by system, they could not check the breakdown (YR+HK+FI+DQ+XU). Funny thing is, she told HKG Airport Tax Changes Everyday. She never knows the fuel (YR) is published and ruled by Hong Kong Civil Aviation Department.

http://www.cad.gov.hk/english/fuel_surcharge.htm
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