Last afternoon, already called the CS hotline again, another CS agent, Stephanie Tsang took my complaint.

Once again, she mentioned all tax+fuel calculated by system, they could not check the breakdown (YR+HK+FI+DQ+XU). Funny thing is, she told HKG Airport Tax Changes Everyday. She never knows the fuel (YR) is published and ruled by Hong Kong Civil Aviation Department.

http://www.cad.gov.hk/english/fuel_surcharge.htm

I also remind her, effective on Feb 1, 2015. The YR will be further reduced, including CX, AY, BA .... and other carriers have business in Hong Kong. She promised me a reply in coming week.

I will post my update here when I got reply from AM CS. How's going on next week.......