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Thread: When to start worrying?
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Old Jan 28, 2015 | 4:40 pm
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RogerD408
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Originally Posted by Slayer Essence
When should I start worrying if points haven't posted to my account?

I know Amtrak says it can take up to 21 days for points to post, but in the past I suppose I've been fortunate as they've never taken more than a few days.

I had invited two friends to join AGR and we took a trip nearly two weeks ago. The points (and bonus 500) hasn't posted for any of us, even after sending in a missing points request.

Do you think they are 'lost'?
You can start worrying anytime you like. Taking action before day 22 may get ignored. Give them time to work it through but start pushing for a resolution once the 21 days are up.
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