FlyerTalk Forums - View Single Post - $1,000 damage claim from Hertz Germany
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Old Jan 28, 2015 | 2:52 pm
  #13  
Red Scorpion
 
Join Date: Dec 2012
Location: Bristol, UK
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Posts: 658
It's a bit hard to read, but the item in German lists and costs all the parts which a repairer has quoted as required for the car. It would appear that the bill is for a new parts including parking sensors, the various trim inserts, painting it and labour plus 19% MWST (German VAT tax)...........

You (the OP and several others ) might think that this sort of damage is just normal wear and tear, and in the US it probably would be classed as such, but European rental agencies disagree as this sort of damage has to be fixed before they sell the car on or return it at the end of the lease. And if you think Hertz is picky, try Enterprise, who are even more fastidious.
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