Originally Posted by CorporateFlyer

Accept that I didn't know that there was a A$25000 limit and my mistake in sending too much cash (which BTW was to spend some overseas and some locally) - what I didn't find acceptable was the only way to remedy the situation was for me to dispute the deposit with my bank that I sent through my bank's BPAY facility and presumably my bank did the work in contacting GW and getting the funds back. There was no process for GW to simply send an email saying sorry you are over the limit and we are remitting the money back. It was not an insubstantial amount of money...