Originally Posted by
MSPeconomist
MSP keeps a stock of (free to use) cots, blankets, and pillows for stranded passengers.
When there are overnight flight delays, I've seen DL staff at MSP stand in the hotel shuttle bus area to help confused passengers and pass out bottles of water.
Maybe we're just Minnesota nice?
I've seen news reports today about Laguardia pulling out cots and blankets last night for stranded passengers. I know other US airports have recently too. It's not all doom and gloom and treat everyone like cattle in the US.