The VIP service is USD40.00 per person, They meet you at arrivals and take you through passport control, and customs. The email for booking is [email protected]. The need for the service is dependant on your arrival day, if you arrive on a Sat or Sun it,s a no Brainer if you are in Y. If you are in CW and literally run for it you should get through in reasonable time. This Winter the BA and VS literally arrive within 10 mins of each, if you are at the back of the queue from the last one in. you will wait along time.