FlyerTalk Forums - View Single Post - Can I make itinerary changes if the type of aircraft is changed?
Old Jan 27, 2015 | 8:42 am
  #12  
Colin
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Join Date: Feb 2000
Posts: 6,831
many DL agents will permit rebooking on preferred flights on schedule changes far less than 90 minutes

just start the call playing dumb, explaining the new flight is not ideal, and inquire on options. let the DL agent suggest alternative flights and jump when your preferred is mentioned. if you want a refund, have a reasonable comment why the new choices won't work and ask for other choices - see if DL agent mentions cancel & refund
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