I'm staying in Ceasars Palace in Las Vegas. My cell phone battery "got ill
". I made a 1 minute call to Florida; they were going to charge nearly $16.
Before I made the call, I inquired what the rate would be, the agent checked and said it would be $1.50 access charge + $0,75/min--the rate card (in the room) notes: $1.50 access + OPERATOR ASSISTED rate/min, even though it was a direct dialed call.
They removed the charge due to the mis-information I received.
It's bad enough they charge $1.50 for a 30 minute toll free call; but $16 is absurd.
Phone charges at hotels have always been ridiculously high, but in this case, you got bad information from a hotel employee, which overrules everything else.
Mike