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Old Jan 26, 2015, 10:23 pm
  #1  
hserus
 
Join Date: Jul 2005
Location: MAA
Programs: BA bronze, Marriott silver
Posts: 2,804
Ai flight no KA51 [XXXX] BLR-MAA

Was booked on AI 264 BLR-MAA a couple of days back. Landed at around 1:45 for a 3:30 departure and when my cab was just turning into the airport approach road, I got a call from AI "flight delayed 3 hours due to late arrival of oncoming aircraft. New ETD 6.15 PM. Sorry no other flights available".

Of course all other flights on that day were 30K .. 40K ++

Two hours into that three hour delay, they finally admitted the flight was grounded at TRV (it is a MLE-TRV-BLR-MAA flight ouch) and was cancelled.

They then took our tickets and loaded us 5 at a time into a bunch of innovas rented from Akbar Travels, which has a sales office at BLR airport. By this time it was 6:30 PM, and we went out of the airport slap into bangalore rush hour traffic so that it took nearly 4 hours to clear just the bangalore / electronics city / whitefield traffic snarls, and we ended up reaching MAA at 2:30 AM.

Innova BLR - MAA = around 9K. Which is around 1800 a head. Tickets taken and absolutely no refund for people who happened to have paid more than 1800. Certainly no compensation vouchers, dinner or anything of the sort.

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