Originally Posted by
superdoped
Have been trying the past week to get in touch via online chat with an SPG associate but the link states that the chat is down for maintenance.
Anyone else getting this?
I've been trying to get my Stays and Nights sorted for 3 different properties; each time I send an email to the Research department it takes them 10 days to reply. I would imagine a live chat would hasten things considerably.
Hi there,
We apologize for the inconvenience as we conduct some chat maintenance.
As in regard to stays and nights credit, please kindly email the Research team.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide