Originally Posted by
mre5765
My wife is a Blue. She never has activity. I am a Silver with last activity in June. We have a household account.
A few months ago, she received an email saying that her Avios would expire in 6 months.
Somewhat moot (I hope) for the next three years, because I am about to do a redemption for me, which if I understand the first post of this thread correctly, will result in some of her Avios being deducted which should then reset the 36 month timer.
Still it is annoying. Thoughts?
I'm not sure what is annoying about it (the fact the avios expire?). If you are silver and have earned or redeemed avios then her points will not expire.
In any event, booking a redemption will result in avios being deducted from all individual accounts in the HHA which will count as activity and extend all of the individual accounts.
From the terms and conditions:
18.1.16. For the avoidance of doubt the Avios Points balance of individual Household Account members shall expire in accordance with Clause 14.3 if the individual Household Account member has not earned or redeemed Avios Points or purchased or transferred Avios Points in accordance with the appropriate Conditions of Use for 36 consecutive months. Notwithstanding Clause 3.12.1 in such circumstances the membership of the individual Household Account member and the Household Account shall continue in effect.
18.1.17. Notwithstanding Clause 18.1.16 in the event a Household Account has as a Household Account member a Gold or Silver Tier Member who has earned or redeemed Avios Points within the last 36 consecutive months then the Avios Points balance of the other Household Account members shall not be subject to expiry in accordance with Clause 14.3. In the event a Household Account ceases to have as a Household Account member any such Gold or Silver Tier Member Tier Member then the provisions of Clause 18.1.16 shall apply.
From the Guide:
Keeping Avios alive!
If a Blue or Bronze member has had no activity in 36 consecutive months but they are part of an HHA which has a Gold or Silver member their Avios will be protected as long as there is an active Gold or Silver in the HHA. Other than that, make sure you keep an eye on this and ensure all accounts have some activity occasionally – of course, the easiest way to do that is a redemption due to the formula above.