I booked an entry room and was given a double upgrade to room with pool access. Rooms were quite big & easily the size of a junior suite elsewhere. During my last stay 2 weeks back, I heard that the hotel was at full occupancy.

Goodluck on getting a suite upgrade. The gold/platinum(as I heard they are entitled to late checkout & upgrade) member beside booked a 5 night stay, with the first and last in a suite and the 3 middle nights on a normal room. The hotel made them check in/out between days where they are staying in a diff category.