FlyerTalk Forums - View Single Post - Luggage allowance discrepancy, website info vs. phone agent
Old Jan 26, 2015 | 1:42 am
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joshwex90
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The reason for the confusion is because, now that I have looked more, the email claims 2X23 on outbound and 1X23 on return, but online booking still shows 2X32 both ways.

Route is TLV-FCO-JFK-FCO-TLV; Y+ for FCO-JFK and Y for other 3 legs. (Also weird is that after a change in schedule, my EWR-FCO is now showing me as seated in row 15 of a 777 (Y+) though on the seatmap, if I want to change seats, I can only choose from 18 and on (Y).

Ticket was issued in November, IIRC. Was done directly through AZ.com and all legs are operated by AZ.

Last edited by joshwex90; Jan 26, 2015 at 2:03 am Reason: meant JFK, not EWR
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