Originally Posted by
muji
I would not call it a new policy.
The terms of the offer state: "Only the following types of non-ticket Net Purchases qualify for this offer: airline lounge day pass, or towards a yearly lounge membership of your choice; airline seat upgrades; airline baggage fees; in-flight internet/entertainment; in-flight meals; Global Entry fees."
What may have changed is the strictness to which the agents are now adhering to the policy.
Here's how it used to read:
This offer applies only to non-ticket purchases made with merchants that classify their merchant location for Visa in the airline category. We do not determine whether merchants correctly identify and bill transactions as being made in a particular category. However, we do reserve the right to determine which purchases qualify for statement credits.