Originally Posted by
Mr. Vker
I assume all of your points and reservations were present? You are able to add a verbal PW to your account as well. Agents will ask for this when calling in. That way nothing can be done via phone by anyone else but you.
Yes. I did add a security question and a pin code to the account. Since I got into my account within minutes of receiving the email about the unauthorized email address change, I may have preempted any further unauthorized activity. I was a bit worried about my credit card info and deleted the credit card on the account. The support person I spoke with did not seem worried about the unauthorized email address change though he promptly added extra security layers (pin and security question).
Last edited by akm; Jan 24, 2015 at 7:41 pm