Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
I had issues too... It was ~11:30 and I was trying to book an additional night, web site showed 17k, but confirmation was saying 21k.
Called the PL and they were showing the same thing, but he booked it, and then refunded the extra 4k points saying I should get the lower rate.
Class act by the agent I ran into!