FlyerTalk Forums - View Single Post - Citi AA Platinum, Gold and Business cards (2015)
Old Jan 22, 2015, 7:51 pm
  #298  
beltway
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by Happy
fwiw, back in November I used the new app with landing page for husband's account. His prior card was a Visa that was opened 18 months ago but was only closed last May. He got an INSTANT DENIAL. Letter claimed, citing SPECIFICALLY the 18 months clause. Should be skeptical when I saw a completely new look of the application form...

And that was a Visa that closed less than 18 months ago.
As others have posited upthread, this means that getting a retention offer to offset the AF looms a lot larger in one's churn calculus.
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