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Thread: Turkish office will not pay dbc ! ! !
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Old Jan 22, 2015 | 4:09 am
  #2  
nacho
FlyerTalk Evangelist
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15 Years on Site
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 12,747
Search around the forum and you'll see plenty of posts about how TK works - when things are fine, it's great, when there is anything wrong, then you are SOL.

What I think you should do:

1. Go here and fill in an online feedback form;

2. You'll get a auto-reply with a reference #;

3. Star that email, keep that number handy;

4. Wait a week, if there is no respond - call the call center with the free phone number, then told them that you left a feedback #, they will ask you for the number, and you'll be directed to customer relations.

5. Don't expect that 1 call will solve all the problem, if it does - you should buy a lottery ticket.
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