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Thread: Warning: incorrect $25 phone ticketing fee (DM using choice benefits DL gift card)
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Old Jan 21, 2015 | 7:51 am
  #15  
orca15
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Originally Posted by javabytes
Yeah, nothing new. Happened often with ecerts/ecredits like VDB vouchers. I've had reps try to tell me it was a fee for using the cert (not waived for medallions), as opposed to the phone ticketing fee which would be waived. Good old HUCA needed to get the issue resolved.
My head would have exploded on the spot. A fee for using a cert? Why not make the fee equal to the value of the cert and then save everybody some time? Amazing.
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