FlyerTalk Forums - View Single Post - OW - CX's FFP considered "too popular" and now under review
Old Jan 21, 2015 | 6:00 am
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mario
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Originally Posted by njf63
Adding a revenue component strikes me as a relatively tricky development, and their track record in IT is less than stellar !
Couldn't agree less with that affirmation.

IMHO, BA IT is actually one of the best in providing functionality to passengers. POUG, change/cancel bookings, reserve seats taking into consideration status, the BA app, and even the stuff that goes on in the background, like that software that prioritises people for Op-ups.

Comparing BA IT with the likes of LH/TP/SA and others I've been using lately, I'd say that they are well ahead of the curve.
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