I am trying to do my first *A award ticket. Its not easy.
1.Step I emailed the local TK office
Answer: I can do the booking on the staralliance website (?????) over phone or direct in the office.
2.Step called the local hotline I got with the e-mail. The woman found a flight (ZRH-BKK over Dubai). I said I want to fly with THAI and not over DXB. She said she can not manually chose flights, I need to go the sales office.
Now I sent a email to an other sales office...lets see.......in the end I anyway need to go the local office to pay the taxes......
any advice??