What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
Country Inn and Suites, Portland OR (USA)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Satisfied
Which room did you book and which upgrade did you receive?
Standard Queen Room, received Standard Queen Room even though welcome letter from the hotel GM stated I had been upgraded to a suite
Did you receive elite benefits?
Complimentary Room Upgrade - No
Early Check In/Late Check Out - Not required and not offered
In-Room Welcome Gift - Two chocolate truffles.
How are the rooms?
Modest, two beds, work table and chair, small bathroom, twin sinks
What was good and what was bad?
Good: Pleasant employees, 24-hour shuttle to local area, clean, free coffee and snacks in the lobby for guests departing early AM.
Bad: Rooms dated and in need of a refresh, free breakfast very crowded and servers somewhat overwhelmed; suburban location with virtually nothing else within walking distance (shuttle to local train station once per hour); rooms facing the airport surprisingly noisy.
Value for money or Gold Points? Would you return?
Less than $100 a night; decent value for an airport hotel.