Originally Posted by
lax2010
Sorry that you missed your scheduled and rescheduled talk at the conference! All this time, did you ever ask if they can put you on a different airline to get you to your destination for your conference or did you just play the game of "I will do what you UA tell me to" without checking for other availabilities?
^ UA isn't the only airline that can get you to SIN. If the conference was critical I would have approached UA to put me on another airline.
One way to view the compensation ($400+40k) is that if you bought another ticket to go to SIN, this would cover an upgrade one way for both of you.