Originally Posted by
margarita girl
Seriously? Agent was pretending to do you a favor when it's SOP.
I regularly book tickets online when using a discount code then call in to modify the itinerary because the website is so poor that it doesn't show the options I want.
Nothing to see here folks. Move along.
This.
I don't do it often but sometimes I'll do the same thing as margarita girl. Book on the website with discount code, call in an itinerary that I've verified in Matrix, and I'm good to go with a discounted fare on a trip that AC's website wouldn't generate.