Originally Posted by
ddavid1101
Thanks MIA, I was able to do this about 2 years ago. When chatting earlier this week during EST, they said they would if they could that their system does not have the option to push it through. Do you think that is true that their systems actually changed? I recall this used to be really simple.
Any department/specific number I should be speaking to?
I just called in (again) to the Business Platinum card services line to attempt to accelerate the posting of my MR bonus for my new card. I've called 3 or 4 times and all of the reps I've spoken with have told me that they're unable to accelerate the bonus points. The most recent call offered a little more information-- the rep conferred with a MR supervisor who told her that the AMEX MR folks won't accelerate MR points (bonus or otherwise) for an accountholder with fewer than 6 previous posted statements.
That doesn't make a ton of sense to me, but it seems that is the policy now.