Originally Posted by
Paralytic
I suspect this is the issue. Rather than simply limit POUGs based on how many times someone uses they, they also don't want to offer POUGs to those that typically fly in a premium class, but then book a lower class and try to POUG.
Bit odd as I usually always travel in premium cabins and am always offered POUG and have never been refused an airport upgrade (have bought two in 12mths).