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Old Jan 18, 2015 | 9:34 pm
  #11  
DavidDTW
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Originally Posted by wolf72
Wonder how a hotel chain can not give a damn about customer service and yet expect to see growth in their profits...

I give up on IHG. In the bin goes my card goes......
To be fair, the service at IHG hotels is usually very good. I don't plan on going to this extreme just because their corporate customer service isn't on par with that at their hotels.
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