FlyerTalk Forums - View Single Post - Using up residual value after ticket change

Jan 18, 2015 | 4:40 pm

#4

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Quote:

Originally Posted by angatol

It's a non-refundable fare, which I think was a T fare when I booked it. Looking at a sample T fare it contains the wording:

Code:

          WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE
          THE CHANGE FEE APPLIES AND NO CREDIT OF THE
          RESIDUAL AMOUNT WILL BE MADE.

I suspect that is what my fare also states.

Yes, that provision (coupled with "WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT") is what I'd expect from a non-refundable fare. Looking again at the random fare that I looked at earlier, it turns out that (contrary to my initial assumption) it's refundable before departure, which would explain the different refundability rules for before and after departure changes.

With your original routing, original flight dates and original ticketing date, it should be possible to get your actual full fare rules from EF, which I suspect would confirm that and therefore confirm that your residual couldn't be used to pay the change fee.

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